Min Kyung Lee

I am an assistant professor in the UT Austin School of Information. I conduct human-computer interaction research that combines computer science, design, and social science theories and methods. I direct a Human-AI Interaction Lab.

In my research, I aim to build more just and empowering workplaces and cities by creating technology that strengthens individual and collective human decision-making. Our projects explore psychological understandings of AI and develop human-centered methods and systems for better AI-integrated workplaces, smart communities and cities, and online information.

We collaborate with the City of Austin, ECHO, and Dell Medical School. Our work is possible thanks to the National Science Foundation, Good Systems, and Humanities Institute.

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NEWS
Aug 2021
Excited to receive a NSF NRT-AI Grant for Ethical Robotics
Aug 2021
Excited to receive 6-year grants for the Good Systems Projects on Racially Equitable AI and Misinformation
July 2021
Excited to receive a Swedish AFA Insurance grant on Algorithmic Management and Worker Health with Karolinska Institutet
June 2021
Humbled to serve as a ACM FAccT Conference Diversity and Inclusion Co-Chair for two years
March 2021
Gave a talk at the Cyprus Center for Algorithmic Transparency (CyCAT)
Jan 2021
A new CHI paper titled Who Is Included in Human Perceptions of AI?: Trust and perceived fairness around healthcare AI and cultural mistrust
November 2020
Gave a talk titled "Centering racial equity in AI fairness" at the UT Austin Good Systems Panel for AI and the Future of Racial Justice.
October 2020
Gave a Data Science seminar talk titled "AI for all: Enabling participatory and procedurally-fair AI" at the Seoul National University
September 2020
Organizing an IUI workshop on XAI for social justice
August 2020
Serving as an Area Chair for ACM FAccT 2021
August 2020
Received a NSF Smart & Connected Communities (SCC) grant on Empowering Gig Workers Through Building A Community-Centered Gig Economy
June 2020
Gave an invited talk at Assured Autonomy Workshop on responsible autonomy
May 2020
Received a NSF RAPID grant on Trust in Public Health Information During a Pandemic
Mar 2020
Gave a AI seminar at UC San Diego on Fair and Participatory AI for all
Jan 2020
Received a NSF Fairness in Artificial Intelligence (FAI) grant on Advancing Fairness in AI with Human-Algorithm Collaborations
Dec 2019
Leading the CHI2020 workshop on Fair & Responsible AI
Dec 2019
Received a UT Healthcare Technology, Communication, & Privacy seed grant
July 2019
Two papers at CSCW 2019:
WeBuildAI: Participatory Framework for Algorithmic Governance and Procedural Justice in Algorithmic Fairness
July 2019
Gave a talk titled "Procedural Justice in Algorithmic Fairness: Transparency, Control and Participation Perspectives" at Simons Institute Workshop on Recent Developments in Research on Fairness
June 2019
WeBuildAi and algorithmic participation received Popular Poster Award at the Mechanism Design for Social Good Workshop
June 2019
Gave a talk on Algorithmic Management for Empowerment at HCI Consortium 2019 on the Futures of Work
June 2019
Presented WeBuildAI at Collective Intelligence
June 2019
HomeMeld Telepresence received Best Demo Award
May 2019
Received a new grant from Block Center for Technology and Society for my project on fair AI and community participation
April 2019
Paper on statistical foundation of virtual democracy accepted to ICML 2019
February 2019
Co-editing Special Issue on Unifying HCI and AI for HCI Journal
January 2019
Giving guest lecture titled Social Considerations for Algorithmic Fairness for the Interpretable Machine Learning class
January 2019
Giving a talk at Stanford Seminar on Computers, People and Design
November 2018
Giving guest lecture titled Algorithmic Management for the AI for Public Policy class
November 2018
Co-organizing Participation in Algorithmic Ecosystems Workshop at CSCW
July 2018
Attending the CSST Decennial Sociotech Futures Symposium
May 2018
Serving as CHI 2019 Program Committee Associate Chair
May 2018
Giving guest lecture titled Methods for Studying Human-AI Interaction for the Integrated Intelligence in Robotics
April 2018
Giving guest lecture titled Design of Future Robotic Services for the Programming Usable Interfaces class
January 2018
Delighted that our project on a fair algorithm is selected as one of two recipients of the Uptake Machine Learning for Social Good Funding
December 2017
My paper on perceptions of algorithmic decisions accepted to Big Data & Society
December 2017
Presented at a NSF Workshop on Trustworthy Algorithmic Decision-Making
December 2017
Visiting Microsoft Research NYC to give a seminar talk
October 2017
Became editorial board for ACM Transactions of Human-Robot Interaction as Associate Editor
May 2017
Serving as CHI 2018 Program Committee Associate Chair
April 2017
Giving guest lecture titled "Designing Fair Algorithmic Services" for the Designing Environments for Interaction class
April 2017
Invited to speak at Psychology of Technology Conference
March 2017
Serving as CHI 2017 Telepresence Chair with Carman Neustaedter
Febraury 2017
Received CSCW Best Paper Honorable Mention for algorithmic mediation & fair division algorithms
December 2016
Paper on fair algorithmic services accepted to CHI 2017
November 2016
Virtually attended the HRI 2017 Program Committee meeting
September 2016
Excited about my new NSF funding on a smart community service for the homeless population
June 2016
Presented my work on algorithmic management of Uber/Lyft drivers at the Society for the Advancement of Socio-Economics (SASE) Conference
April 2016
Gave a seminar at UC Berkeley School of Information, video recorded here
March 2016
My fieldwork with Snackbot featured in MIT Technology Review
January 2016
Excited to be on the CHI panel on Algorithmic Authority
 
RESEARCH
PUBLICATIONS
PRESS

You can also find most recent and most cited publications on Google Scholar.
(Citations: 6573, h-index: 33)

2023

Deliberating with AI: Improving Decision-Making for the Future through Participatory AI Design and Stakeholder Deliberation.
Zhang, A., Walker, O., Nguyen, K., Dai, J., Chen, A., & Lee, M. K.
In Proceedings of the ACM: Human-Computer Interaction (CSCW 2023) 1-32.
Open Access

Ludification as a Lens for Algorithmic Management: A Case Study of Gig-Workers’ Experiences of Ambiguity in Instacart Work.
Ramesh, D., Henning, C., Escher, N., Zhu, H., Lee, M. K., & Banovic, N.
In Proceedings of ACM Conference on Designing Interactive Systems (DIS 2023) 1-14.
Website

Algorithmic Management: The Role of AI in Managing Workforces.
Jarrahi, M. H., Möhlmann, M., & Lee, M. K.
In MIT Sloan Management Review 1-5.
Website

Creator-Friendly Algorithms: Behaviors, Challenges, and Design Opportunities in Algorithmic Platforms.
Choi, Y., Kang, E. J., Lee, M. K., & Kim, J.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2023) 1-22.
Website

Stakeholder-Centered AI Design: Co-Designing Worker Tools with Gig Workers through Data Probes.
Zhang, A., Boltz, A., Lynn, J., Wang, C. & Lee, M. K.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2023) 1-19.
Open Access

Learning Complementary Policies for Human-AI Teams.
Gao, R., Saar-Tsechansky, M., De-Arteaga, M., Han, L., Sun, W., Lee, M. K., & Lease, M.
In arXiv 1-34.
Open Access

Pedestrian Crash Frequency: Unpacking the Effects of Contributing Factors and Racial Disparities.
Haddad, A. J., Mondal, A., Bhat, C., Zhang, A., Liao, M. C., Macias, L. J., Lee, M. K., & Watkins, S. C.
In Accident Analysis & Prevention Volume 182, 1-15.
Website

IF-City: Intelligible Fair City Planning to Measure, Explain and Mitigate Inequality.
Lyu, Y., Lu, H., Lee, M. K., Schmitt, G., & Lim, B. Y.
In IEEE Transactions on Visualization and Computer Graphics (TVCG) 1-18.
Website

2022

Policy Optimization with Advantage Regularization For Long-Term Fairness in Decision Systems.
Yu, E., Qin, Z., Lee, M. K., & Gao, S.
In Advances in Neural Information Processing Systems (NeurIPS 2022) 1-14.
Open Access

Misinformation and COVID-19 Vaccine Hesitancy.
Zimmerman, T., Shiroma, K., Fleischmann, K., Xie, B., Jia, C., Verma, N., & Lee, M. K.
In Vaccine 136-144.
Open Access

Who Has an Interest in “Public Interest Technology”?: Critical Questions for Working with Local Governments & Impacted Communities.
Stapleton, L., Saxena, D., Kawakami, A., Nguyen, T., Tonya; Ammitzbøll Flügge, A., Eslami, M.,Holten Møller, N., Lee, M. K., Guha, S., Holstein, K.
In Companion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2022) 282-286.
Website

Understanding Effects of Algorithmic Vs. Community Label on Perceived Accuracy of Hyper-Partisan Misinformation.
Jia, C., Boltz, A., Zhang, A., Chen, A., & Lee, M. K.
In Proceedings of the ACM: Human-Computer Interaction: Issue CSCW (CSCW 2022) 1-27.
Open Access

A Feeling for The Data: How Government and Nonprofit Stakeholders Negotiate Value Conflicts in Data Science Approaches to Ending Homelessness.
Slota, S., Fleischmann, K., Lee, M. K., Greenberg, S., Nigam, I., Zimmerman, T., Rodriguez, S., & Snow, J.
In Journal of the Association for Information Science and Technology (JASIST) 1-15.
Website

Trust in COVID-19 Public Health Information.
Verma, N., Fleischmann, K., Zhou, L., Xie, B., Lee, M. K., Rich, K., Shiroma, K., Jia, C., & Zimmerman, T.
In Journal of the Association for Information Science and Technology (JASIST) 1776-1792.
Website

Algorithmic Management Reimagined For Workers and By Workers: Centering Worker Well-Being in Gig Work.
Zhang, A., Boltz, A., Wang, C, & Lee, M. K.
In Proceedings of 2022 CHI Conference on Human Factors in Computing Systems (CHI 2022) 1-20.
Best Paper Honorable Mention
Open Access

Participatory Design of AI Systems: Opportunities and Challenges Across Diverse Users, Relationships, and Application Domains.
Zytko, D., Wisniewski, P., Guha, S.,Baumer, E. PS., & Lee, M. K.
In Extended Abstracts of 2022 CHI Conference on Human Factors in Computing Systems (CHI 2022) 1-4.
Website

Fairness and Transparency in Human-Robot Interaction.
Claure, H., Chang, M. L., Kim, S., Omeiza, D, Brandāo, M., Lee, M. K., & Jung, M.
In Extended Abstracts of the 2022 ACM/IEEE International Conference on Human-Robot Interaction (HRI 2022) 1244-1246.
Website

Folk Theories and User Strategies on Dating Apps.
Nader, K. & Lee, M. K.
In: Smits, M. (eds) Information for a Better World: Shaping the Global future. iConference 2022. Lecture Notes in Computer Science 13192, 445-458.
Website

FAQ Chatbot and Inclusive Learning in Massive Open Online Courses.
Han, S. & Lee, M. K..
Computers & Education Volume 179, 104395, 1-13.
Website

2021

Employment Relationships in Algorithmic Management: A Psychological Contract Perspective.
Lee, M. K.* & Tomprou, M.*.
Computers in Human Behavior Article 106997, 1-12. *Equal contribution
[Open Access]

Human-AI Collaboration with Bandit Feedback
Gao, R., Saar-Tsechansky, M., De-Arteaga, M., Han, L., Lee, M. K., & Lease, M.
In Proceedings of International Joint Conference on Artificial Intelligence (IJCAI 2021), 1-8.
[PDF]

Algorithmic Management in a Work Context
Jarrahi, M. H., Newlands, G., Lee, M. K., Wolf, C., Kinder, E., & Sutherland, W.
Big Data & Society, 1-14.
[Open-Access]

Participatory Algorithmic Management: Elicitation Methods for Worker Well-Being Models
Lee, M. K., Nigam, I., Zhang, A., Afriyie, J., Qin, Z., & Gao, S.
In Proceedings of the AAAI/ACM Conference on Artificial Intelligence, Ethics, and Society (AIES 2021), 715-726.
[PDF]

Algorithmic Hiring in Practice: Recruiter and HR Professional’s Perspectives on AI Use in Hiring
Li, L., Lassiter, T., Oh, J., & Lee, M. K.
In Proceedings of the AAAI/ACM Conference on Artificial Intelligence, Ethics, and Society (AIES 2021), 166-176. Oral presentation (9.6%)
[PDF]

Who Is Included in Human Perceptions of AI?: Trust and Perceived Fairness around Healthcare AI and Cultural Mistrust
Lee, M. K. & Rich, K.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2021), Article 138. 14 pages.
[PDF]

TExSS: Transparency and Explanations in Smart Systems
Smith-Renner, A. M., Loizou, S. K., Dodge, J., Dugan, C., Lee, M. K., Lim, B. Y., Kuflik, T., Sarkar, A., Shulner-Tal, A., & Stumpf, S.
In Extended Abstracts of the 26th International Conference on Intelligent User Interfaces (IUI 2021)
[PDF]

Conducting Quantitative Research with Hard-To-Reach-Online Populations: Using Prime Panels to Rapidly Survey Older Adults During a Pandemic
Verma, N., Shiroma, K., Rich, K., Fleischmann, K. R., Xie, B., & Lee, M. K.
In Toeppe K., Yan H., Chu S. K. W. (eds) Diversity, Divergence, Dialogue: iConference 2021. Lecture Notes in Computer Science, vol 12646. Springer. (Presentation, 10 pages).
[PDF]

2020

Introduction to This Special Issue on Unifying Human Computer Interaction and Artificial Intelligence
Choudhury, M. D., Lee, M. K., Zhu, H., & Shamma, D. A.
In Human–Computer Interaction, 1-7.
[PDF]

Human-Centered Approaches to Fair and Responsible AI
Lee, M. K., Grgić-Hlača, N., Tschantz, M. C., Binns, R., Weller, A., Carney, M., & Inkpen, K.
In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI 2020), 1-8.
[PDF]

Global Health Crises Are Also Information Crises: A Call to Action
Xie, B., He, D., Mercer, T., Wang, Y., Wu, D., Fleischmann, K. R, Zhang, Y., Yoder, L. H., Stephens, K. S., Mackert, M., & Lee, M. K.
In Journal of the Association for Information Science and Technology (JASIST), 1-5.
[PDF]

2019

WeBuildAI: Participatory Framework for Algorithmic Governance
Lee, M. K., Kusbit, D., Kahng, A., Kim, J. T., Yuan, X., Chan, A., Noothigattu, R., See, D., Lee, S., Psomas, C. A., & Procaccia, A.
In Proceedings of the ACM : Human-Computer Interaction: Volume 3 Issue CSCW, November 2019. (CSCW 2019). Article 181, 35 pages.
[PDF]

Procedural Justice in Algorithmic Fairness: Leveraging Transparency and Outcome Control for Fair Algorithmic Mediation
Lee, M. K., Jain, A., Cha, H. J., Ojha, S., & Kusbit, D.
In Proceedings of the ACM : Human-Computer Interaction: Volume 3 Issue CSCW, November 2019. (CSCW 2019). Article 182, 26 pages.
[PDF]

Statistical Foundations of Virtual Democracy
Kahng, A., Lee, M. K., Noothigattu, R., Procaccia, A. D., & Psomas, C. A.
In Proceedings of the International Conference on Machine Learning (ICML 2019), 3173-3182.
[PDF]

User Attitudes Towards Algorithmic Opacity and Transparency in Online Reviewing Platforms
Eslami, M., Vaccaro, K., Lee, M. K., Elazari, A., Gilbert, E., & Kahalios, K.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2019) Paper No. 494.
[PDF]

Towards Peripheral Awareness of Remote Family Member's Context Using Self-mobile Robotic Avatars (Demo)
Kang, B., Hwang, I., Lee, J., Lee, S., Lee, T., Chang, Y., & Lee, M. K.
In Proceedings of the 17th Annual International Conference on Mobile Systems, Applications, and Services (MobiSys), 677-678.
Best Demo Award
[PDF]

2018

Understanding Perception of Algorithmic Decisions: Fairness, Trust and Emotion in Response to Algorithmic Management
Lee, M. K.
Big Data & Society (5)1.
[Open Access]

The Changing Contours of Participation in Data-driven, Algorithmic Ecosystems: Challenges, Tactics, and an Agenda
Wolf, C. T., Zhu, H., Bullard, J., Lee, M. K., and Brubaker, J. R.
In Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW), 377-384.
[PDF]

My Being to Your Place, Your Being to My Place: Co-Present Robotic Avatars Create Illusion of Living Together
Kang, B., Hwang, I., Lee, J., Lee, S., Lee, T., Chang, Y., and Lee, M. K
In Proceedings of the 16th Annual International Conference on Mobile Systems, Applications, and Services (ACM MobiSys 2018), 54-67.
[PDF]

HomeMeld: Co-Present Robotic Avatar System for Illusion of Living Together (Demo)
Kang, B., Hwang, I., Lee, J., Lee, S., Lee, T., Chang, Y., and Lee, M. K.
In Proceedings of the 16th Annual International Conference on Mobile Systems, Applications, and Services (ACM MobiSys 2018), 545-545.
[PDF]

2017

Towards a Socially Responsible Smart City: Dynamic Resource Allocation for Smarter Community Service
Tsai, H., Shoukry, Y., Lee, M. K., and Raman, V.
In Proceedings of the 4th ACM International Conference on Systems for Energy-E cient Built Environments (ACM BuildSys 2017).
[PDF]

A Human-Centered Approach to Algorithmic Services: Considerations for Fair and Motivating Smart Community Service Management That Allocates Donations to Non-Profit Organizations
Lee, M. K., Kim, J. and Lizarondo, L.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2017), 3365-3376.
[PDF]

Algorithmic Mediation in Group Decisions: Fairness Perceptions of Algorithmically Mediated vs. Discussion-Based Social Division
Lee, M. K. and Baykal, S.
In Proceedings of the ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW 2017), 1035-1048.
Best Paper Honorable Mention
[PDF]

Algorithmic Bosses, Robotic Colleagues: Toward Human-Centered Algorithmic Workplaces
Lee, M. K.
In XRDS: Crossroads, The ACM Magazine for Students - The Future of Work, 23(2), 42-47.
[PDF]

2016

Algorithmic Authority: The Ethics, Politics, and Economics of Algorithms that Interpret, Decide, and Manage
Lustig, C., Pine, K., Nardi, B., Irani, L., Lee, M. K., Nafus, D., & Sandvig, C.
In Proceedings of the ACM/SIGCHI CHI Conference Extended Abstracts on Human Factors in Computing Systems, 1057-1062.
[PDF]

Algorithms at Work: Empirical Diversity, Analytic Vocabularies, Design Implications
Wagenknecht, S., Lee, M.K, Lustig, C., O'Neill, J., & Zade, H.
In Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, 536-543.
[PDF]

2015

Personalization Revisited: A Reflective Approach Helps People Better Personalize Health Services and Motivates Them to Increase Physical Activity
Lee, M. K., Kim, J., Forlizzi, J. and Kiesler, S.
In Proceedings of the ACM International Joint Conference on Pervasive and Ubiquitous Computing (Ubicomp 2015), 743-754.
[PDF]

Working with Machines: The Impact of Algorithmic, Data-Driven Management on Human Workers
Lee, M. K., Kusbit, D., Metsky, E. and Dabbish, L.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2015), 1603-1612.
[PDF]

Making Decisions From a Distance: The Impact of Technological Mediation on Riskiness and Dehumanization
Lee, M. K., Fruchter, N., and Dabbish, L.
In Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2015), 1576-1589.
[PDF]

Shop-i: Gaze-Based Interaction in the Physical World for In-Store Social Shopping Experience
Kim, M., Lee, M. K., & Dabbish, L.
In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA 2015), 1253-1258.
[PDF] [VIDEO]

2013

Designing Personalization in Technology-Based Services
Lee, M. K.
Doctoral dissertation.
[PDF]

Toward Seamless Human-Robot Handovers
Strabala, K., Lee, M. K., Dragan, A., Forlizzi, J., Srinivasa, S, Cakmak, M., and Micelli, V.
Journal of Human-Robot Interaction, 112-132.
[PDF]

2012

Ripple Effects of Embedded Social Agents: Field Study of a Social Robot in the Workplace
Lee, M. K., Kiesler, S., Forlizzi, J., and Rybski, P.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2012), 695-704. 23% acceptance rate.
[PDF]

Personalization in HRI: A Longitudinal Field Experiment
Lee, M. K., Forlizzi, J., Kiesler, S., Rybski, P., Antanitis, J., and Savetsila, S.
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2012), 319-326. 25% acceptance rate.
[PDF]

A Fieldwork of the Future with User Enactments
Odom, W., Zimmerman, J., Davidoff, S., Forlizzi, J., Dey, A. K., and Lee, M. K.
In Proceedings of the ACM Conference on Designing Interactive Systems (DIS 2012), 338-347. 26% acceptance rate.
Best Paper Award
[PDF]

Learning the Communication of Intent Prior to Physical Collaboration
Strabala, K., Lee, M. K., Dragan, A., Forlizzi, J., and Srinivasa, S
In Proceedings of the IEEE Symposium on Robot and Human Interactive Communication (RO-MAN 2012), 968-973.
[PDF]

2011

“Now, I Have a Body”: Uses and Social Norms for Mobile Remote Presence in the Workplace
Lee, M.K. and Takayama, L.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2011), 33-42. 26% acceptance rate.
Best Paper Honorable Mention
[PDF]

Mining Behavioral Economics to Design Persuasive Technology for Healthy Choices
Lee, M.K., Kiesler, S., and Forlizzi, J.
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2011), 325-334. 26% acceptance rate.
[PDF]

Using Spatial and Temporal Contrast for Fluent Robot-Human Hand-Overs
Cakmak, M., Srinivasa, S., Lee, M.K., Kiesler, S., and Forlizzi. J.
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2011), 489-496. 22% acceptance rate.
[PDF]

Human Preferences in Robot-Human Hand-Over Configurations
Cakmak, M., Srinivasa, S., Lee, M.K., Forlizzi. J., and Kiesler, S.
In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS 2011), 1986-1993. 32% acceptance rate.
[PDF]

Believable Robot Characters
Simmons, R., Makatchev, M., Kirby, R., Lee, M. K., Fanaswala, I., Browning, B., Forlizzi, J., and Sakr, M.
In AAAI AI Magazine, 32, 4, 39-52.
[PDF]

Understanding Users’ Perception of Privacy in Human-Robot Interaction
Lee, M.K., Tang, K. P., Forlizzi, J., and Kiesler, S.
In Late-breaking Reports of Human-Robot Interaction (HRI 2011), 181-182.
[PDF]

Predictability or Adaptivity? Designing Robot Handoffs Modeled from Trained Dogs and People
Lee, M.K., Forlizz, J., Kiesler, S., Cakmak, M., and Srinivasa, S.
In Late-breaking Reports of Human-Robot Interaction (HRI 2011), 179-180.
[PDF]

2010

Gracefully Mitigating Breakdowns in Robotic Services
Lee, M.K., Kiesler, S., Forlizzi, J., Srinivasa, S., and Rybski, P.
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2010), 203-210. 21% acceptance rate.
Best Paper Award
[PDF]

Receptionist or Information Kiosk? How Do People Talk with a Robot?
Lee, M.K., Kiesler, S., and Forlizzi, J.
In Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW 2010), 31-40. 20% acceptance rate.
[PDF]

Dona: Urban Donation Motivating Robot
Kim, M.S., Cha, B.K., Park, D.M., Lee, S.M., Kwak, S., and Lee, M.K.
In Late-breaking Reports and Video Session of Human-Robot Interaction (HRI 2010), 159-160.
Best Video Honorable Mention
[Video] [PDF]

2009

The Snackbot: Documenting the Design of a Robot for Long-Term Human-Robot Interaction
Lee, M.K., Forlizzi, J., Rybski, P.E., Crabbe, F., Chung, W., Finkle, J., Glaser, E., and Kiesler, S.
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2009), 7-14. 19% acceptance rate.
[PDF]

Designing Adaptive Robotic Services
Lee, M.K., and Forlizzi, J.
In Proceedings of the International Association of Societies of Design Research (IASDR’09).
[PDF]

Tailoring Websites to Increase Contributions to Online Communities
Lee, M.K., Dillahunt, T., Pendleton, B., Kraut, R., and Kiesler, S.
In Extended Abstracts of Human Factors in Computing Systems (CHI EA 2009), 4003-4008.
[PDF]

How Do People Talk with a Robot: An Analysis of Human-Robot Dialogues in the Real World
Lee, M.K. and Makachev, M.
In Extended Abstracts of Human Factors in Computing Systems (CHI EA 2009), 3769-3774.
[PDF]

Relating Initial Turns of Human-Robot Dialogues to Discourse
Makachev, M., Lee, M.K., and Simmons, R.
In Late-breaking Reports of Human-Robot Interaction (HRI 2009), 321-322.
[PDF]

2008

Designing for Control: Finding Roles for Smart Homes
Lee, M.K., Davidoff, S., Zimmerman, J., and Dey, A.K.
In P. Desmet, J. van Erp, and M. Karlsson (eds.), Design & Emotion Moves (pp. 246-266). UK:Cambridge Scholars Publishing.
[PDF]

2007

Rapidly Exploring Application Design through Speed Dating
Davidoff, S., Lee, M.K., Dey, A.K., and Zimmerman, J.
In Proceedings of the International Conference on Ubiquitous Computing (Ubicomp 2007), 429-446. 19% acceptance rate.
[PDF]

Smart Bag: Managing Home and Raising Children
Lee, M.K., Davidoff, S., Zimmerman, J., and Dey, A.K.
In Proceedings of the International Conference on Designing Pleasurable Products and Interfaces (DPPI 2007), 434 - 437.
[PDF]

2006

Smart Homes, Families and Control
Lee, M.K., Davidoff, S., Zimmerman, J., and Dey, A.K.
In Proceedings of the International Conference on Design & Emotion (D&E 2006).
Best Paper Award
[PDF]

Principles of Smart Home Control
Davidoff, S., Lee, M.K., Yiu, C., Zimmerman, J., and Dey, A.K.
In Proceedings of the International Conference on Ubiquitous Computing (Ubicomp 2006), 19-34. 13% acceptance rate.
[PDF]

Socially-Aware Requirements for a Smart Home for Families
Davidoff, S., Lee, M.K., Zimmerman, J., and Dey, A.K.
In Proceedings of the International Symposium on Intelligent Environments, 45-48.

My current projects investigate the societal implications of AI and design AI to be a fairer, participatory tool for social good in three complementary research treads:

Psychological Understandings of AI
We seek to gain novel understandings of human perception and trust, human decision-makers’ biases, and social practices around AI and algorithmic decisions.

Human Perspectives on AI Fairness & Equity
Human perceptions of fairness in algorithmic decisions for resource allocation, healthcare, and managerial decisions such as AI-based hiring. 📖  Related papers: Perceptions of Algorithmic Decisions, Procedural Justice Framework for AI, Algorithmic Mediation & Fair Division Algorithm

Work Practices around AI
Perceptions and work practices around algorithmic management in gig work, human resource management, and physician-patient relationships. 📖  Related papers: Working with Machines, Perceptions of Algorithmic Decisions

Participatory Systems for Human-Centered AI
We develop participatory methods and systems to empower workers and citizens to design AI systems for well-being, fairness and equity.

WeBuildAI
WeBuildAI framework that enables stakeholders to build algorithmic models for their own communities, such as a donation matching algorithm that adjudicates tradeoffs between equity and efficiency. 📖  Related paper: WeBuildAI

Participatory AI Governance & Management
Ongoing work on algorithmic shift scheduling, AI-assisted hiring, gig work, and public resource allocation in city food infrastructure. 📖  Related paper: Worker Well-Being Model for Algorithmic Management

Data Science and AI Explainability
We explore data science and AI explainability to design decision-support tools for enhanced human decision-making.

Decision-Support Tool
Ongoing work on public assistance for people experiencing homelessness, AI-assisted hiring, and strategies to tackle misinformation on social media. 📖  Related papers: Procedural Justice Framework for AI, Dynamic Resource Allocation for Community Service, Fair Smart Community Service


My past projects investigated human-robot interaction.

Human-Robot Interaction
How can we design robots that people enjoy living and working with?

Telepresence & Mediated Decision-Making
How can telepresence improve the ways people collaborate and make decisions?

Design Method & Research
What design methods can help designers explore future technologies?

Algorithms & Robots in the Workplace

How Uber drivers feel about being managed by machines in Forbes, May 2018

Artificial intolerance in MIT Technology Review, March 2016

On-demand workers unite online to fight Uber and the gig economy in New Scientist, December 2015

When your boss is an Uber algorithm in MIT Technology Review, December 2015

Detest Uber’s surge pricing? Some drivers don’t like it either in CNET, August 2015

How Uber surge pricing really works in the Washington Post, April 2015

When your boss wears metal pants in Harvard Business Review, June 2015

How robots will work with us isn’t only a technological question in Harvard Business Review, March 2014

Why it’s bad to be a robot on the phone in The Atlantic, November 2014

Polite robot overlords will be more persuasive in IEEE Spectrum, March 2013

How a robot can replace you at work - and how it can’t in New Scientist, March 2011

Just like Mombot used to make in New York Times, February 2010

Snackbot: Polite host, research platform, vending machine on CNET, October 2009

The new Pittsburgh on CBS National News (Television), September 2009


Smart Bag

Designing interactive systems: People, activities, contexts, technologies (Book), 2009. David Benyon, Phil Turner, and Susan Turner. Addison Wesley.

Mobile technology for children: Designing for interaction and learning (Book), 2009. Allison Drulin. Morgan Kaufmann

“The Kindness Lab” in Spirit Magazine, 2008


Speed Dating Method

Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions (Book), 2012. Bruce Hanington, Bella Martin. Rockport Publishers.

Copyright 2013-2023 @ Min Kyung Lee